Job Description
About Us
Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.
Our EVP
At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it's about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in handbecause success isn't just a goal; it's how we work, every day, as one team.
About The Role
We are seeking a highly skilled Technical Business Analyst to join our team. This role involves translating complex banking requirements into actionable configurations, ensuring seamless implementation of solutions that meet client expectations.
Responsibilities
Key Responsibilities
- Analyze Document of Understanding (DOU) and Business Standard Offering (BSO) to create detailed User Stories in JIRA.
- Configure banking platform features to align with client specifications and operational needs.
- Prepare and manage Parameter Updates or Questionnaires to ensure accurate reflection of agreed scope.
- Triage and validate defects raised by testers or clients, ensuring alignment with signed scope; escalate clarifications for customizations when needed.
- Conduct configuration review sessions and lead Parameter Updates/Questionnaire walkthroughs to secure client sign-off.
- Participate in client meetings to address questions and provide clarity on requirements and configurations.
- Support testing phases by assisting testers with functionality and requirement-related queries.
Qualifications
QUALIFICATIONS
- Bachelor's degree in Business Information Systems (BIS) or a related field.
- Basic understanding of banking operations and business processes.
- Experience with JIRA and requirement documentation.
- Excellent analytical and problem-solving skills.
- Strong communication and client-facing skills.
- Ability to manage multiple tasks and work in a fast-paced environment.
Preferred Skills
- Familiarity with banking platforms and configuration tools.
- Knowledge of software development lifecycle and agile methodologies.
