Technical Consulting Team Lead Business Application- Cairo - JO559

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients expectations.

To lead a team of technical consultants and developers in designing, implementing, and supporting Zoho-based solutions for enterprise clients. The Technical Lead ensures timely delivery, technical quality, and alignment with client requirements, while managing a team of implementation engineers and acting as a key technical advisor.

Key Responsibilities:

Team & Delivery Leadership

· Lead and mentor a team of Zoho developers and consultants.

· Oversee end-to-end implementation of Zoho projects (CRM, Desk, Creator, Projects, Books, etc.).

· Assign tasks, monitor performance, and ensure project milestones are met.

· Conduct code reviews, technical guidance, and ensure solution scalability and security.

Solution Design & Architecture

· Translate business requirements into technical architecture using Zoho suite or similar platforms.

· Design custom workflows, functions (Deluge scripting), APIs, integrations, and automation logic.

· Define data models, system architecture, and third-party integration logic (ERP, BI tools, payment gateways, etc.).

Project Management & Execution

· Participate in project scoping, estimation, and planning alongside project managers.

· Ensure solutions are delivered within scope, time, and quality standards.

· Handle escalations from clients and internal teams.

· Collaborate with QA teams for testing and UAT execution.

Client Engagement

· Serve as the technical point of contact for key accounts.

· Conduct solution presentations, architecture workshops, and training for stakeholders.

· Gather feedback and drive continuous improvements and feature enhancements.

Innovation & Optimization

· Stay updated on Zoho platform enhancements and best practices.

· Evaluate and implement complementary tools like Power BI, Make/Integromat, Zapier, or serverless logic.

· Promote code reuse, documentation standards, and agile delivery.

Required Qualifications:

- Bachelor's in Computer Science, Information Systems, or a related field.

- 5+ years in application development with at least 2 years focused on Zoho pr any similar platform.

- Certifications in Zoho CRM/Admin preferred.

- Proficiency in Deluge, JavaScript, HTML/CSS, REST API.

- Excellent English communication skills; Arabic is a plus.

Technical Skills:

- Deep expertise in Zoho CRM, Creator, Desk, Projects, Books. Or any similar platform

- Experience with Zoho Flow, Zapier, or similar integration platforms.

- Understanding of OAuth2, SAML, API management.

- Familiar with Git, Jira, Confluence, and deployment tools.

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws