For one of our clients, we are seeking a motivated and experienced Technical Delivery and Change Senior Manager to lead their internal change team dedicated to delivering complex technical projects.
Key Responsibilities
Technical Delivery Leadership
- Strategic Planning: Develop and implement plans for technical project delivery that align with organizational goals.
- Project Oversight: Lead the planning and execution of complex technical projects, ensuring timely completion within scope and budget.
- Resource Management: Allocate resources effectively while addressing any gaps across multiple projects.
- Quality Assurance: Maintain quality assurance processes to deliver high-quality technical solutions.
- Risk Management: Identify risks and create proactive mitigation strategies.
Change Management
- Organizational Change Strategy: Implement strategies that support successful adoption of new technologies and processes.
- Stakeholder Engagement: Communicate the vision for change, gathering feedback, and addressing concerns from stakeholders at all levels.
- Training and Support: Oversee the development of training programs to prepare staff for changes.
- Performance Metrics: Define and track KPIs to measure the success of change initiatives.
Team Leadership and Development
- Team Building: Lead high-performing teams that foster collaboration and continuous improvement.
- Mentorship: Provide mentorship and professional development opportunities to your team.
- Performance Management: Conduct performance reviews and set development goals.
Stakeholder Management
- Executive Reporting: Update senior leadership on project status, risks, and recommendations for resolution.
- Client Relations: Maintain strong relationships with clients, ensuring their needs are met.
- Vendor Management: Oversee third-party vendor relationships, ensuring compliance with agreements.
Experience Required
- Minimum of 10 years in technical project and change management, including at least 5 years in a leadership role.
- Strong understanding of software development methodologies (Agile, Scrum, Waterfall), cloud technologies, and IT infrastructure.
- Proven experience in leading organizational change initiatives with a deep understanding of change management principles.
- Experience in Financial Services is a plus, including knowledge of relevant regulations.
- Bachelor's degree in Computer Science, Engineering, Business Administration, or related field; Master's degree preferred.
- PMP, PMI-ACP or similar certifications highly desirable.
- Experience managing global teams and projects is beneficial but not essential.
Technical and Personal Skills
- Excellent communication and stakeholder management skills.
- Exceptional leadership abilities with a focus on inspiring and motivating teams.
- A forward-thinking mindset with a passion for innovation and improvement.
- Strong analytical and problem-solving capabilities.
- Skilled in negotiation and conflict resolution, managing competing priorities effectively.
- Ability to adapt to changing environments and lead teams through transitions.
