Technical Presales Manager

Company Description Comtec (S.A.E) is a pioneering telecommunication and security company based in Cairo, Egypt, specializing in high-technology infrastructures for local and international markets since 1999. The company acts as a sole agent for leading products and has built a wide distribution network across Egypt, serving hotels and industrial clients. Comtec is known for combining innovation, reliability, and tailored solutions, supported by highly qualified staff. With a steadily growing client base, the company offers expert services from its office in Heliopolis and continues to expand its presence in the telecommunication and security sectors.

Role Description The Product Manager role at Comtec (S.A.E) is a full-time, on-site position based in Heliopolis, Cairo. The Product Manager will oversee the lifecycle of telecommunication and security products, including market analysis, requirements gathering, product planning, and roadmap development. Day-to-day responsibilities include coordinating with engineering, sales, and support teams to define product features, manage launches, and ensure products meet customer and market needs. The role involves monitoring product performance, analyzing client feedback, and proposing enhancements to maintain competitiveness. The Product Manager will also support pricing decisions, prepare product documentation, and contribute to training and marketing materials related to the product portfolio.

Job description

• Promote the organization's products and services to various clients.
• Understand market competition and Perform competitive analysis for the organization's products.
• Responsible for specifying the organization's products with consultants specialized in security sector.
• Conduct frequent technical awareness meetings with Consultants to ensure they stay updated and biased to our specifications.
• Work in coordination with Sales Team in pre-tender phase to specify the organization's products in advance.
• Provide in-house technical support for Sales Team.
• Assist Sales Team in conducting meetings with clients to emphasize the competency of the organization's products.
• Establish proper connection with engineering department at client side to assist the organization in securing the deal.
• Perform security analysis for client's site and recommend proper solutions to meet the client needs.
• Maintain strong relationships with key suppliers to ensure product availability, competitive pricing, and seamless integration of specifications for security solutions.

Job requirements

• Bachelor of Engineering, preferably Electronics/Power/Communication.
• Excellent ability to research, study and understand technical products aspects.
• 5–10 years of experience in similar roles will be considered.
• Customer oriented approach coupled with good sales skills.
• Excellent communication & interpersonal skills.
• Excellent command in English language.
• Ability to work under pressure in multi-tasking environment.