Job Purpose:
Owning and delivering the digital lending product roadmap, ensuring that product priorities are driven by commercial objectives, customer needs, data, and regulatory requirements. The role acts as the key link between business and technology teams, translating business and customer requirements into actionable product features while driving continuous improvement across the end-to-end lending journey.
Main Job Responsibilities:
- Own and prioritize the product backlog based on business strategy, revenue impact, acquisition cost, activation, retention, customer lifetime value, and customer needs to maximize commercial value and ensure resources focus on high-impact initiatives.
- Translate business, market, and customer requirements into user stories, acceptance criteria, and a clear digital lending roadmap covering origination, servicing, and collections to ensure effective alignment between business needs and technology delivery.
- Collaborate with Engineering, UI/UX, Data, QA, Marketing, Operations, Customer Service, Risk, Credit, and Commercial teams throughout the product lifecycle to ensure aligned priorities, effective delivery, and seamless product execution.
- Lead sprint planning, backlog refinement, sprint reviews, retrospectives, and product demos, ensuring delivery remains focused on business outcomes to achieve timely, high-quality delivery and measurable business value.
- Monitor product performance using Mixpanel, Firebase, Google Analytics, and customer feedback, tracking acquisition cost, activation, take-up, GMV/disbursement, retention, and feature adoption to drive data-based decisions and continuous product improvement.
- Monitor Egypt's digital lending and consumer finance market, competitors, customer trends, and emerging opportunities to identify market gaps, strengthen product positioning, and support sustainable growth.
- Partner with relevant teams to launch products and features and optimize acquisition, onboarding, engagement, and retention journeys to increase adoption, improve conversion, and reduce customer drop-off.
- Ensure product decisions incorporate FRA, consumer protection, risk, and operational requirements while coaching teams and promoting a customer-first culture to deliver sustainable growth while maintaining regulatory compliance and strong product governance.
Job Requirements:
- Bachelor's degree in Business Administration, Computer Science, Engineering, Finance, Economics, or a related field.
- 1-3 years of relevant experience in Product Management, Product Ownership, FinTech, Digital Lending, Consumer Finance, or Digital Banking.
- Agile/Scrum, Product Ownership, Business Analysis, Digital Product Management, or fintech-related training are preferred.
- Certifications such as CSPO, PSPO, Scrum Fundamentals, or Business Analysis Certifications are a plus.
- Strong analytical and problem-solving skills
- Ability to translate business requirements into PRDs, user stories, and acceptance criteria
- Good understanding or Agile/ Scrum practices.
- Strong stakeholder management and communication skills.
- Customer-centric mindset
- Ability to prioritize backlog items and managed multiple initiatives.
- Good Command of English