Join Aldar Retail Management – Where Talent Meets Opportunity!
At Aldar Retail Management, we're shaping the future of retail across the UAE. From managing vibrant F&B destinations to delivering world-class shopping experiences, we're redefining how communities connect, shop, and thrive.
Our people are at the heart of everything we do - driven by collaboration, excellence, and innovation. If you're ready to bring your expertise to a dynamic organization, a forward-thinking team and make an impact in one of the region's leading retail environments, this is your opportunity to be part of something extraordinary.
Job Purpose:
The Technical Services Specialist supports the implementation of the overall technical services strategy by providing guidance on Hard & Soft FM operations. This includes managing HVAC and MEP systems, overseeing fit-out reviews, supporting tender evaluations, and ensuring compliance across technical service delivery within large-scale retail and mixed-use assets.
Key Responsibilities:
HVAC & MEP Oversight:
- Responsible for the mall's complete HVAC system, ensuring optimal performance at all times.
- Review and approve HVAC modifications within tenant areas to ensure system compatibility.
- Oversee other MEP systems including BMS, vertical transportation, fire alarm/firefighting, and general building infrastructure.
Hard & Soft FM Support & Strategy:
- Scope, review, and evaluate Hard & Soft FM service tenders in alignment with strategic goals.
- Provide technical input during contract negotiations and recommend technically sound bids.
- Guide both internal teams and external FM service providers on Hard FM operations and best practices.
Facility Management Operations:
- Assist in managing overall facility operations and fit-out delivery across assigned properties.
- Review and administer capital improvement works (CAPEX), including budgeting and approvals.
- Support the development and maintenance of updated asset registers and lifecycle reports.
- Assist in monitoring annual Hard FM budgets in line with SLAs and business models.
Compliance & Stakeholder Coordination:
- Ensure adherence to health, safety, and compliance policies across assets.
- Maintain and enhance service provider relationships to improve performance and SLA delivery.
- Actively review and approve tenant fit-out documentation for compliance and integration.
- Contribute to service provider evaluations and assist in refining SLA performance.
Qualifications:
- Bachelor's degree (BSc) in Engineering (Mechanical, Electrical, or related discipline).
Experience:
- Minimum 4 years of experience in technical/operational Hard & Soft FM roles, preferably in large mixed-use developments or shopping malls.
Skills:
- In-depth knowledge of HVAC, BMS, FA/FF, and other MEP systems.
- Experience with Hard & soft FM contract tendering, evaluation, and vendor management.
- Familiarity with fit-out requirements, building compliance, and asset lifecycle planning.
- Ability to conduct research and define technical standards and manning models.
- Effective conflict resolution and negotiation capabilities.
- Analytical thinker with a structured approach to technical problem-solving.
- Organized and methodical with the ability to prioritize tasks effectively.
- Detail-oriented and committed to operational excellence.
- Strong sense of ownership and responsibility for systems performance and compliance.
