Technical Support Specialist

8-10 Years

This job is no longer accepting applications

Job Description

Providing service and support to all end users.
Publish and distribute updates, patches, and service packs based on change requests Approved for end-user devices.
Utilize the current service management system and update the service desk on tickets Customized.
Install and configure new end user devices
Providing the service in transporting end-user devices from one location to another at the headquarters.
Transportation and installation from one site to another.
Mobile application support level one
Field engineers are required to be able to communicate in both Arabic languages and English

Requirements

Diploma in Computer Science, Information Technology, or a related field
At least 8 years of experience in technical support and service
Field engineers are required to be able to communicate in both Arabic and English