Worood's first technology hire and the architect of the entire tech department. This role owns the company's digital infrastructure end-to-end from both Shopify stores (local and international) to automation, AI adoption, and internal IT. As the department grows, this person will transition from hands-on executor to team leader, building and directing a focused technology function that enables Worood's commercial and operational goals.
E-Commerce & Shopify
- Full technical ownership of both Worood Shopify stores local (Egypt) and international
- Manage theme, apps, checkout workflows, integrations, and front-end performance
- Monitor store uptime, speed, conversion-affecting issues, and proactively resolve them
- Coordinate with external developers or agencies on custom builds and enhancements
- Ensure both stores are technically aligned with growth and CX objectives
- Evaluate and recommend Shopify apps and tools that drive measurable business impact
IT, Infrastructure & Security
- Oversee internal IT operations devices, internet/network, access control, software
- Ensure proper setup and documentation of all key internal systems
- Coordinate camera, surveillance, and physical security infrastructure
- Manage cybersecurity practices, data protection, and access management
- Coordinate with third-party vendors and IT service providers
Team & Stakeholder Leadership
- Act as the main technology ownership point across the business
- Build and lead the tech department as headcount grows (Phase 2 & 3)
- Translate leadership and department needs into scalable technical solutions
- Prioritize projects by business impact, urgency, and resource availability
- Create visibility and accountability around all technology initiatives
Automation & AI
- Map and prioritize operational bottlenecks across e-commerce, ops, and internal functions
- Build or oversee automations for order ops, customer service, reporting, and approvals
- Integrate platforms and systems to reduce manual work and improve visibility
- Identify and implement AI tools that improve productivity, support, and decision-making
- Evaluate emerging technologies and recommend high-ROI solutions
Required Qualifications
- 7+ years in a technology leadership, e-commerce tech, or systems role
- Strong hands-on Shopify experience (Plus preferred)
- Proven experience with automation tools (Make, Zapier, n8n, or similar)
- Solid understanding of IT infrastructure and internal systems management
- Familiarity with AI tools and practical business AI implementation
- Experience managing external developers, agencies, or IT vendors
- Background in fashion, retail, or consumer e-commerce strongly preferred
