Telesales Representative

Company Profile:

A leading automotive-focused technology company in Egypt, providing customers with convenient and innovative solutions across the automotive buying and selling journey.

Key Responsibilities:

• Contact potential customers through outbound calls and introduce relevant products and services.
• Understand customer needs, handle inquiries and objections, and recommend suitable solutions.
• Follow up consistently with assigned leads to maximize conversion opportunities.
• Achieve monthly sales targets and KPIs while identifying upselling and cross-selling opportunities.
• Maintain accurate customer and lead records and ensure timely updates on the system.
• Coordinate with relevant teams to ensure a smooth customer journey and resolve customer issues when required.

Requirements:

• Minimum 2 years of experience in Sales, Tele sales, or Call Center roles.
• Previous experience in a customer-facing sales environment is required.
• Automotive sales experience is highly preferred.
• Proven ability to achieve sales targets and handle customer objections.
• Strong Arabic and English communication skills; B2 English level is a must.
• Strong sales, negotiation, persuasion, and customer-handling skills.
• Good computer skills and ability to work under pressure in a target-driven environment.
• Strong ownership, follow-up, problem-solving, and multitasking abilities