Telesales Specialist

Company Description

Al Muhammadiyah Developments, established in 2001, is a leading real estate developer and engineering project specialist in Egypt. Known for its commitment to high-quality standards, timely project deliveries, and use of advanced materials, the company has developed iconic projects like Wahat Al-Zohoor Compound and Al-Waha Mall in 10th of Ramadan City. Dedicated to enhancing communities, Al Muhammadiyah provides comprehensive project management and after-sales services to ensure customer satisfaction. With a skilled and professional team, the company continually improves the quality of life for the communities it serves while offering competitive pricing. Al Muhammadiyah Developments has garnered a strong reputation as a trusted name in real estate and engineering projects.

Role Description

This is a full-time, on-site role as a Telesales Specialist located in Cairo, Egypt. The Telesales Specialist will be responsible for engaging with clients via phone, presenting and promoting the company's real estate projects, and responding to customer inquiries. The role involves identifying potential leads, maintaining a database of prospects, nurturing relationships, and achieving sales targets. Additionally, the Telesales Specialist will collaborate with team members to refine sales strategies and provide exceptional customer service to ensure client satisfaction.

Qualifications

• Strong Customer Service and Customer Support skills to effectively build rapport and address client needs
• Excellent Communication skills, including active listening and clear articulation
• Proven Sales skills and a results-driven approach to meeting and exceeding targets
• Ability to adapt quickly to Training and learn best practices, tools, and product knowledge
• Proficiency in computer applications and CRM systems is preferred
• Positive attitude, persistence, and ability to work collaboratively with others
• Prior experience in telesales, real estate, or a customer-oriented role is an advantage