Job Description

Company Description Archspace Exhibitions is a registered company based in Dubai, United Arab Emirates, established in 2009. The organization specializes in designing and delivering eye-catching exhibition stands, events, interiors, graphics, and audio-visual solutions. Archspace offers a full service, managing projects from initial concept through to final delivery for regional and international clients. The company is recognized as one of the recommended contractors of Dubai World Trade Center, reflecting its strong reputation in the exhibitions and events industry. Joining Archspace means working in a creative, fast-paced environment focused on quality and client satisfaction.

Role Description The Telesales Specialist is a full-time, on-site role based in the United Arab Emirates. The specialist will make outbound calls to prospective and existing clients, introduce Archspace's services, and generate qualified leads and sales opportunities. Daily tasks include following up on inquiries, maintaining accurate records in CRM systems, and coordinating with the sales and project teams to ensure smooth handover of potential clients. The role also involves responding to customer questions, sharing information about exhibition and event solutions, and meeting individual and team sales targets. The Telesales Specialist will contribute to continuous improvement by providing feedback on customer needs and market trends.

Qualifications

Candidates should possess strong Customer Service and Customer Support skills, with a focus on professionalism and client satisfaction.
Candidates should possess excellent Communication skills, including clear spoken English and the ability to explain services effectively over the phone.
Candidates should possess solid Sales skills, including lead generation, negotiation, and closing deals in a telesales environment.
Candidates should possess the ability to deliver or participate in Training related to products, sales techniques, or customer handling.
Previous experience in telesales, call center work, or business development, ideally within events, exhibitions, or related industries.
Comfort using CRM software and basic office tools for call logging, reporting, and follow-up management.
Strong organizational skills, attention to detail, and the ability to work toward targets in a fast-paced environment.
High school diploma or equivalent required; a diploma or degree in business, marketing, or a related field is an advantage.