CC TLT (Sales Team Lead/Supervisor)
What you'll do:
- Lead, mentor and manage the team to achieve sales targets and KPIs.
- Monitor and assess team performance, providing regular feedback and implementing strategies to enhance effectiveness.
- Conduct calls to prospective customers to promote and sell our products and services.
- Handle customers inquiries and convert them into sales opportunities.
- Understand customer needs and requirements to provide appropriate solutions and close sales.
- Achieve and exceed monthly sales targets.
- Follow up on marketing leads and maintain accurate and up-to-date records of all sales activities in the CRM system.
Requirements:
- Minimum 3 years of experience in telesales, sales or any related field, including 1 year in a leadership or supervisory role.
- Strong understanding of sales and customer relationship management.
- Ability to motivate and drive a team to achieve targets.
- Professional proficiency in English in both writing and speaking.
- Excellent leadership, communication, and interpersonal skills.
