Telesales Team Lead

CC TLT (Sales Team Lead/Supervisor)

What you'll do:

- Lead, mentor and manage the team to achieve sales targets and KPIs.

- Monitor and assess team performance, providing regular feedback and implementing strategies to enhance effectiveness.

- Conduct calls to prospective customers to promote and sell our products and services.

- Handle customers inquiries and convert them into sales opportunities.

- Understand customer needs and requirements to provide appropriate solutions and close sales.

- Achieve and exceed monthly sales targets.

- Follow up on marketing leads and maintain accurate and up-to-date records of all sales activities in the CRM system.

Requirements:

- Minimum 3 years of experience in telesales, sales or any related field, including 1 year in a leadership or supervisory role

- Strong understanding of sales and customer relationship management.

- Ability to motivate and drive a team to achieve targets.

- Professional proficiency in English in both writing and speaking.

- Excellent leadership, communication, and interpersonal skills.