Job Responsibilities
- Supervise daily inbound and outbound warehouse admin and operations activities to achieve operational targets.
- Plan and allocate manpower to ensure KPIs are met.
- Resolve booking and operational issues and provide guidance to the team.
- Train admin/operations staff and maintain training records.
- Ensure compliance with HSE, Security, 5S, quality standards, SOPs, and customer requirements.
- Escalate non-conformance issues and implement corrective actions.
- Support system testing, upgrades, and continuous improvement initiatives.
- Coordinate daily inbound and outbound shipments with customers and transporters.
- Manage customer returns and vendor returns.
- Perform warehouse system data entry and generate picking lists.
- Prepare and submit daily, weekly, and monthly operational reports.
- Plan overtime when required.
- Supervise quarter-end operations to ensure targets are achieved.
- Support the Operations Manager in building a cohesive team.
- Recommend disciplinary actions where necessary in accordance with company policies.
- Perform other duties assigned by the Operations Manager.
Requirements
- Minimum 3 years of relevant warehouse, logistics, or operations experience.
- Experience leading or supervising an operations team is required.
- Proficient in Microsoft Office.
- Experience with Power BI, Tableau, or similar dashboard tools is an advantage.
- Good communication and interpersonal skills to liaise with internal and external stakeholders.
- Able to work in a fast-paced environment with strong planning, organizational, and problem-solving skills.
EA License No.: 96C4864
Reg No.: R25128798 HUANG QIMENG
