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e& egypt

Terminals & Sims Service Assurance Manager

9-11 Years
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Job Description

About the Role

Responsible for the endtoend planning, governance, and performance oversight of all consumer and enterprise terminals and SIMs. The role ensures optimal devicenetwork interaction, quality of service, and alignment with strategic technology evolution across all access networks.

Responsibilities

  • Ensure adherence to consumer terminals and SIMs strategy, standards, and certification requirements across all network technologies (2G, 3G, 4G, 5G, WiFi, etc.).
  • Ensure compliance with B2B and enterprise terminals, IoT modules, and SIM strategy and standards across all technologies and interfaces.
  • Plan, integrate, and certify terminals and SIMs for e& Egypt in coordination with chipset manufacturers, device OEMs, and SIM vendors.
  • Provide comprehensive analytics on the performance and impact of B2C and B2B terminals and SIMs on the network experience.
  • Optimize terminal and SIM features to ensure maximal compatibility and seamless performance across all network platforms.
  • Conduct full testing of new consumer and enterprise productspre and postproductionincluding readiness verification for terminals and SIMs.
  • Lead the evolution of terminal and SIM certification frameworks to support Smart City infrastructure, including connected sensors, smart meters, mobility solutions, and missioncritical IoT applications.
  • Ensure readiness for massive IoT deployments, LPWAN advancements, and new device form factors aligned with national digital transformation goals.
  • Collaborate with ecosystem partners to evaluate and integrate nextgeneration technologies (AIdriven device diagnostics, edgeconnected devices, 5G RedCap, NTN/ satellite IoT) to futureproof devicenetwork compatibility.

Required Skills

  • Excellent Communication skills
  • Excellent Negotiations skills
  • Creativity & business sense
  • Problem solving skills

Preferred Skills

  • Minimum 9 years of Experience
  • Strong knowledge of Terminals different specifications and technologies
  • Strong knowledge of Terminals purchasing and testing life cycle

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About Company

Job ID: 145406431