Key Responsibilities
- Arrange domestic and international flight bookings.
- Book hotels, transportation, and other travel services.
- Process ticket changes, cancellations, refunds, and reissues.
- Coordinate travel requests with employees, HR, and travel agencies.
- Ensure travel documents and approvals are complete.
- Maintain travel records and prepare basic travel reports.
- Support project mobilization/demobilization and VIP travel.
- Assist in resolving travel-related issues and ensuring timely service.
Qualifications & Experience
- Bachelor's degree or equivalent.
- 3–5 years of experience in corporate ticketing or travel management.
- Knowledge of airline reservation systems (Amadeus, Galileo, or Sabre).
- Experience in construction or real estate is an advantage.
Skills
- Airline ticketing systems
- Organization and time management
- Communication and customer service
- Attention to detail
- Problem-solving
