Job Purpose / Role:
To perform a variety of learning and development activities including training needs analyses, vendor engagement and program management & delivery in order to build behavioral and technical capabilities in line with business strategy.
Areas Of Responsibility:
Policies, Processes & Procedures
- Contributes to the development of divisional strategy and ensures translation and alignment during the development and monitoring of departmental strategy including objectives, targets and initiatives.
Day-to-day operations:
- Follow the day-to-day operations related to own job to ensure continuity of work
Training Preparation:
- Support the identification, evaluation and selection ofappropriate training institutes & training providers, so as to achieve maximum quality of service with controlled cost
- Participate in the development of training plans based on career paths and conduct training needs assessments using all the available resources, e.g. performance appraisals, career paths, input from division heads, business plans, etc. so as to ensure the development for all employees is according with business and employee needs
- Handle the relationship with external vendors and participates in negotiations and development of agreements, so as to secure the provision of high quality and cost efficient training according to needs
Design of Training:
- Prepare and design training programs (for classroom and E-Learning) in collaboration with subject matter experts, to achieve alignment with employee career paths and business needs (including mandatory training), updating materials on a regular basis to ensure ongoing alignment with the business strategy and operational priorities.
- Work with HC Business Partner team to ensure business leaders and employees are aware of all relevant training courses and provides all the required information to facilitate the participation of employees in those courses.
- Monitor the market for the identification and evaluation of training courses that cover the requirements of the Bank and enhance the quality of the provided training.
- Analyze the feedback received regarding the quality of the training provided and make the required adjustments so as to comply with business and operational requirements.
Qualifications & Experience:
Minimum Qualifications:
- Bachelor's degree in Human Capital Management or equivalent
- Preferably with Human Capital Management qualifications like CIPD, PHR, SPHR
Minimum Experience:
- 4-6 years of relevant experience within a large organization
Language:
English: Advanced
