Job Summary
The Training Director – F&B is responsible for designing, implementing, and overseeing all training programs across the organization's food and beverage venues.
Qualifications & Experience:
- Minimum 5-8 years of experience in F&B training
- Certified trainer or food safety certification (preferred)
- Strong background in multi-unit or large-scale high-end F&B operations
- Strong leadership and coaching skills
- Excellent communication and presentation abilities
- Deep knowledge of F&B operations and luxury service standards
Key Responsibilities:
- Develop and execute a comprehensive F&B training strategy aligned with business goals
- Establish training standards, SOPs, and competency frameworks for all F&B roles
- Lead and mentor a team of trainers and departmental training coordinators
- Design, implement, and monitor training programs
- Ensure all team members are certified and compliant with regulatory requirements
- Create leadership development programs for supervisors, managers, and future leaders
- Support succession planning and internal promotions through structured training paths
- Coach F&B leaders on performance management and team development
- Conduct onboarding and refresher training programs
- Measure training effectiveness using KPIs, assessments, and operational performance metrics
- Work closely with Operations, HR, Quality Assurance, and Brand teams
- Identify skill gaps and recommend continuous improvement initiatives
- Stay updated on industry trends, service innovations, and training methodologies
Further details will be shared with selected candidates.