Company Description LETOILE Middle East is a long-established leader in the perfume and beauty industry, offering over 1,000 global brands and 200 exclusive lines across the GCC. Since its founding in 1997, the company has focused on making luxury beauty accessible through innovation, high product quality, and strong customer relationships. LETOILE currently operates multiple retail stores in the UAE and Qatar and continues to expand its regional footprint. The company's integrated ecosystem includes its own production facilities, R&D laboratories, logistics and warehousing, e-commerce, monobrand stores, and distribution channels. Team members join a dynamic environment that connects retail, digital platforms, and professional beauty advisory services.
FUNCTIONAL RESPONSIBILITIES
- Training sales staff on service standards, sales techniques, and product assortment
- Providing post-training support and follow-up for employees
- Conducting assessment activities
- Supporting mentors and new employees during the onboarding period
- Preparing reports on training results and staff evaluation outcomes
- Planning employees career and professional development
- Methodological work – development and adaptation of training materials
- Organizing training sessions and assessment events
REQUIREMENTS
Education
- University degree
- Advanced training courses in Learning & Development
Work Experience
- At least 3 years of experience in a similar role (Training Manager or L&D Specialist)
- Experience in perfumery & cosmetics retail, beauty, or fashion industry (Mandatory)
- Knowledge of the GCC market specifics and cultural context is an advantage
Professional Competencies
- Strong communication skills
- Ability to design and adapt training programs
- Ability to conduct trainings and presentations at a high standard
- Analytical skills for evaluating training effectiveness
- Knowledge of modern adult learning and development methodologies (e.g., gamification, coaching, mentoring)
Language Skills
- Fluent English (spoken and written)
- Knowledge of Arabic or Russian is an advantage
Personal Qualities
- Initiative and proactive work approach
- Flexibility and adaptability to rapidly changing conditions
- High emotional intelligence
- Strong intercultural communication skills and respect for cultural differences
Additional Qualifications
- Ability to work on-site in Dubai, with flexibility to visit stores across the region as needed
- UAE driving license and own car
Compensation
Salary: AED 10000 + Bonus up to AED 5000 based on KPI
