Job Description
Contract Type: Consultancy
Consultancy Start Date: 22/12/2025
Consultancy End Date: 31/12/2025
Location: Cairo
Project Background
The Women and Girls Safe Spaces (WGSS) operated by the Ministry of Youth and Sports (MoYS), in collaboration with UNFPA and Etijah Youth and Development Consultancy Institute, provide critical services to women and girls including psychosocial support, case management, and awareness-raising. Because WGSS service providers work daily with vulnerable individuals who may be experiencing distress, crisis, or trauma, strengthening their capacity is essential to ensure safe, ethical, and effective frontline support.
Psychological First Aid (PFA) is an internationally recognized framework enabling frontline workers to provide immediate, humane, and practical support without causing harm. In parallel, effective communication and teamwork are crucial components for ensuring high-quality service delivery, strong coordination, and a healthy work environment inside WGSS facilities.
This training is jointly designed and implemented by Etijah, UNFPA, and the Ministry of Youth and Sports, with the aim of enhancing the skills and readiness of WGSS staff across three governorate clusters.
Key Components
Overall Objective
To strengthen the capacity of MoYS WGSS service providers to deliver effective and safe psychological support using PFA principles, while enhancing communication and teamwork skills to improve coordination, collaboration, and service delivery across WGSS locations.
Specific Objectives
Participants Will Learn To
Understand the core elements and ethics of PFA.
Apply the Look Listen Link framework in real cases.
Identify and appropriately respond to signs of psychological distress.
Communicate clearly, empathetically, and professionally with beneficiaries.
Strengthen teamwork, problem-solving, and collaboration within WGSS.
Manage conflict and stress constructively.
Build trust and mutual support within teams.
Training Structure & Content
Day 1 Psychological First Aid (PFA)
Introduction to PFA
Stress, trauma, and crisis reactions
Principles & ethics of PFA
Look Listen Link model
Supporting distressed individuals, including GBV survivors
Do's and Don'ts in crisis situations
Referral pathways and coordination
Staff self-care and burnout prevention
Role plays, scenarios & simulation exercises
Day 2 Communication & Teamwork Skills
Fundamentals of humanitarian communication
Verbal & non-verbal communication
Active listening & empathy
Internal team roles & coordination
Collaborative teamwork practices
Conflict management & improving team dynamics
Group decision-making
Stress management & peer support
Team-based practical activities
Training Methodology
The Program Adopts a Practical, Participatory Facilitation Approach, Using
Interactive presentations
Group discussions
Case studies
Scenario-based learning
Role-play exercises
Team-building activities
Reflection sessions
Expected Outputs
Improved staff capacity to apply PFA in WGSS settings.
Enhanced communication and teamwork performance among participants.
Strengthened quality of psychosocial support services.
Scope of Work
The Consultant Or Training Provider Shall
Develop a comprehensive training curriculum for the two-day program.
Prepare all training materials (agenda, session plans, slides, handouts, activities).
Deliver all training sessions for the three governorate groups.
Facilitate practical simulations, group exercises, and scenario-based activities.
Apply trauma-informed and survivor-centered principles.
Conduct pre-/post-assessments.
Ensure an engaging, inclusive, and safe learning environment.
Coordinate closely with Etijah & UNFPA on logistics, content review, and reporting.
Submit a full training report upon completion.
Required Qualifications And Expertise
Required Profile & Experience of the Consultant / Company
Technical Qualifications
The consultant or applying training company must demonstrate:
Advanced degree in Psychology, Social Work, Mental Health, Counseling, or related fields.
Minimum 5 years of professional experience in facilitating training on Mental Health & Psychosocial Support (MHPSS).
Proven experience delivering PFA, MHPSS, or GBV-related training for frontline workers in humanitarian and development settings.
Strong background in trauma-informed and survivor-centered approaches.
Demonstrated experience in adult-learning methodologies and facilitation.
(if applying as a Firm )
Track record of delivering training programs for humanitarian or development organizations.
Experience working with UN agencies, NGOs, or government entities (preferably MoYS or similar).
Ability to mobilize qualified trainers and manage training logistics.
Capacity to produce high-quality training materials and reports.
Soft Skills
Excellent communication and interpersonal skills.
Ability to engage diverse groups and facilitate interactive learning.
Professional integrity and adherence to Do No Harm principles.
Key Deliverables
Deliverables
Training agenda & session plan
Full training materials (slides, handouts, activities)
Pre/post assessment tools
Participant evaluation forms
Final Training Report, Including
Summary of sessions
Attendance list
Key learning outcomes
Challenges & mitigation
Recommendations
Reporting
The Consultant Will Report Directly To
Etijah (Implementing Partner) and Ministry of Youth & Sports.
Ethical Considerations
Do No Harm
Confidentiality
Survivor-centered standards
Respectful and culturally sensitive engagement
Purpose of the Consultancy
To design and deliver a high-quality, context-appropriate, and interactive two-day training on PFA and Communication/Teamwork Skills for MoYS WGSS service providers, under the joint supervision of Etijah, UNFPA, and MoYS.
Target Participants
Psychologists
Case workers
Volunteers
Outreach workers
WGSS frontline service providers
Estimated total: 60 participants (20 per group).
Submission Documents
Technical Proposal
Financial Proposal
VAT Registration
Submission Deadline
10 days the selection will be on rolling bases till Wednesday 24th of December, though this link.
