Travel Advisors B2/C1 English speakers

Company Description FlairsTech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with software development and analytics, digital solutions, business operations, and customer experience services. FlairsTech operates across North America, Europe, the Middle East, and Africa, partnering closely with clients as an extension of their teams to improve processes and productivity. The company's success is strongly rooted in its people-focused culture, emphasizing collaboration, growth, and high-quality service delivery.

Role Description This is a full-time, on-site Travel Advisor role based in Qesm El Maadi. The Travel Advisor will assist customers with planning and booking travel arrangements, including flights, accommodations, and related services, while ensuring a high standard of customer satisfaction. Daily responsibilities include responding to inquiries, recommending suitable travel options, managing reservations and changes, and providing clear information on itineraries, policies, and travel requirements. The role involves handling customer issues professionally, maintaining accurate records, and using travel systems and tools efficiently. Advisors are expected to communicate in B2/C1 level English, collaborate with team members, and follow company procedures to deliver a consistent, high-quality customer experience.

Qualifications

• Strong customer-focused skills, including Customer Service and Customer Satisfaction, with a commitment to delivering a positive experience.
• Effective Communication skills in English at B2/C1 level, both spoken and written, with the ability to explain travel options and policies clearly.
• Practical experience or knowledge in Travel Arrangements and working within a Travel Agency or similar environment.
• Ability to use booking platforms and travel management tools, with good attention to detail and accuracy.
• Problem-solving skills, resilience in handling difficult situations, and the ability to work in a fast-paced, service-oriented environment.
• Relevant education in tourism, hospitality, business, or a related field is preferred.
• Willingness to work on-site in Qesm El Maadi and to follow set schedules, including possible shifts, weekends, or holidays.