Skills:
Travel Arrangements, Front Desk Operations, Ticketing and Reservations, Visitor Management, Office Administration, Vendor Management, MS Office, Communication Skills,
We are seeking a proactive and detail-oriented professional to manage our
Travel Desk and provide
administrative/reception support. The role requires excellent coordination skills, customer service orientation, and the ability to handle multiple tasks in a fast-paced IT environment.
Key Responsibilities
Travel Desk
- Coordinate domestic and international travel arrangements (flights, hotels, visas, ground transportation).
- Negotiate with vendors and travel agencies to ensure cost-effective bookings.
- Maintain travel-related documentation (itineraries, expense reports, approvals).
- Ensure compliance with company travel policies.
- Provide support for last-minute changes, cancellations, or emergencies.
Administration & Reception
- Act as the first point of contact for visitors, vendors, and clients; manage the reception desk professionally.
- Handle incoming calls, emails, and correspondence; redirect as necessary.
- Manage meeting room bookings, visitor passes, and office supplies.
- Support office administration tasks
- Assist HR/Admin team in onboarding support and employee engagement activities.
- Maintain accurate records and reports for management.
Key Skills & Competencies
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Vendor coordination and negotiation skills.
- Problem-solving and quick decision-making (especially during travel changes).
- Customer service orientation with a professional demeanor.
- Proficiency in MS Office tools (Word, Excel, Outlook).
Qualifications & Experience
- Bachelors degree in any discipline (preferably Administration/Commerce/Travel & Tourism).
- 2-5 years of experience in travel desk, admin, or receptionist role (experience in IT/ITES industry preferred).
- Knowledge of travel booking tools and expense management systems will be an added advantage.
