Travel Sales Agent

Company Description Travitell Egypt is a travel and tourism company serving both corporate and individual travelers with comprehensive tour and travel solutions. The company specializes in domestic tourism within Egypt, as well as incoming tourism for visitors and outgoing tourism for travelers exploring international destinations. Travitell Egypt focuses on delivering tailored travel experiences, including transportation, accommodation, and tour packages. The team works closely with clients to design trips that meet diverse preferences and budgets while maintaining professional service standards.

Role Description The Travel Sales Agent is a full-time, on-site role based in Heliopolis. In this position, the agent will communicate with clients to understand travel needs, propose suitable packages, and provide detailed information on destinations, itineraries, and pricing. The role involves preparing quotations, handling bookings for flights, hotels, tours, and transportation, and following up with clients to confirm reservations and payments. The agent will coordinate with suppliers and partners, manage customer inquiries and issues, and maintain accurate records of sales and bookings. Daily tasks also include promoting special offers, achieving sales targets, and ensuring a high standard of customer service.

Qualifications

• Strong customer service and client relationship skills, with the ability to understand and respond to diverse traveler needs.
• Sales and negotiation abilities, including experience working with targets and converting inquiries into confirmed bookings.
• Knowledge of domestic, incoming, and outgoing tourism, including destinations, travel products, and tour package design.
• Good organizational and time management skills to handle multiple bookings, follow-ups, and itineraries accurately.
• Proficiency in using computers and common office software; familiarity with travel booking systems or GDS is an advantage.
• Clear written and verbal communication skills in English; Arabic fluency is highly beneficial.
• Ability to work on-site in Heliopolis, collaborate with team members, and maintain a professional, service-oriented attitude.
• Previous experience in travel, tourism, or hospitality is preferred; a relevant diploma or degree in Tourism, Business, or a related field is an asset.