We are looking for an Assistant Manager – Dispute Management to join our team.
Tasks & Responsibilities
- Implement strategies to handle disputes efficiently, minimizing legal actions and maintaining good relationships.
- Identify and manage cases of non-responsive, defaulting customers including late payments and dishonored cheques.
- Develop and execute action plans to address defaults, such as payment plans or legal proceedings.
- • Collaborate with the Collection Team to mediate and resolve conflicts.
- Manage customer suspension in instances of default.
- In coordination with Organizational Units collect and maintain accurate and up-to-date records of all required documentations.
- Submission and follow up of cases to the Rental Dispute Center and the Legal Affairs Department.
- Liaise with Legal Office and other concerned Organizational Units to any escalation or in the event of arbitration and litigation.
- Coordinate and collaborate with relevant Organizational Units to implement necessary actions following a court order or judgment (e.g. unlocking premises, disposing of assets, auctioning equipment, writing off, etc.).
- Handle all internal and external communications with relevant stakeholder.
- Manage the team and oversee daily operation,
- Ensure proper maintenance of record and reporting to the management.
Key Requirements:
- Bachelor's degree in Law.
- Valid legal license is mandatory.
- Experience in dispute resolution, legal affairs, or litigation.
- Strong knowledge of applicable UAE laws, regulations, and dispute resolution procedures.
- Excellent Arabic & English communication skills.
