We're Hiring | UX Specialist
We are looking for a creative and detail-oriented UX Specialist to design intuitive, accessible, and engaging digital experiences across web and mobile platforms. This role plays a key part in aligning user needs with business objectives, driving customer satisfaction and product success through research-led, data-driven design.
Role Overview
The UX Specialist will be responsible for user research, interaction design, usability testing, and continuous improvement of digital interfaces. You will work closely with product, technology, and business teams to ensure design consistency, accessibility compliance, and high-quality user experiences.
Key Accountabilities & Responsibilities
User Research & Analysis
- Conduct user research, interviews, and usability testing
- Analyze user behavior, analytics, and feedback to inform design decisions
UX Design & Prototyping
- Create wireframes, user flows, and interactive prototypes for web and mobile applications
- Ensure designs follow responsive design principles and accessibility standards
Usability & Accessibility Compliance
- Validate interfaces against usability best practices and WCAG guidelines
- Collaborate with developers to implement accessible and user-friendly solutions
Design Systems & Consistency
- Maintain and evolve design systems, style guides, and reusable UI components
- Ensure consistency across all digital products and platforms
Collaboration & Stakeholder Engagement
- Work closely with product managers, developers, and business stakeholders
- Provide UX recommendations during project planning, reviews, and delivery phases
Testing & Continuous Improvement
- Conduct usability testing and A/B experiments
- Monitor analytics and user feedback to drive continuous, iterative improvements
Documentation & Artefact Management
- Produce UX documentation including research insights, design specifications, and usability reports
- Maintain organized repositories of design artefacts for reference and audit purposes
Experience & Qualifications
- 35 years of experience in UX design, user research, and usability testing
- Hands-on experience with wireframing, prototyping, and user journey mapping
- Exposure to WCAG accessibility standards and responsive design
- Experience using analytics and user feedback to guide design improvements
Education
- Bachelor's degree in UX Design, Human-Computer Interaction, or a related field
Preferred Certifications
- UX Design (NN/g, HFI, or equivalent)
- Usability Testing or Accessibility Compliance
