User-centred design: Translate user research, insights, and feedback into intuitive design solutions that address real member and partner needs.
End-to-end design ownership: Lead features from early concepts and wireframes through to high-fidelity, production-ready designs across mobile and web platforms.
Design system development: Contribute to the evolution, maintenance, and scaling of the design system to ensure consistency and efficiency across products.
Cross-functional collaboration: Partner closely with product managers, engineers, and key stakeholders to align on objectives, priorities, and outcomes.
Brand & market positioning: Research competitors and conduct brand benchmarking to inform design decisions and strengthen overall product positioning.
Iteration & optimisation: Actively embrace rapid testing, iteration, and feedback cycles to continuously refine designs and enhance user experiences.
Personality & Mindset
Strong attention to detail with a passion for clean, elegant, and purposeful design.
Curious, empathetic, and deeply user-focused.
Proactive, self-driven, and comfortable taking ownership within a collaborative team environment.
Open to feedback, adaptable, and committed to continuous improvement.
Energised by solving complex problems through a balance of creativity and practicality.
Requirements
Education: Degree in Design or a related field, or equivalent practical experience.
Experience in product design experience across digital products (mobile and web), ideally within fast-paced or consumer-focused environments.
Tools: Strong proficiency in Figma and similar design/prototyping tools; experience with motion design or advanced prototyping tools is a plus.
Portfolio: A compelling portfolio demonstrating a strong user-centred design process, interaction design expertise, and visual craftsmanship.
Collaboration: Proven ability to work cross-functionally with engineers, product managers, and business stakeholders.
