Job Purpose:
The role holder will be mainly responsible to perform business analysis activities not limited to below:
- Ensure end-to-end VAT compliance and system implementation across GCC operations, with a focus on telecom-specific processes.
- Act as a bridge between business, finance, tax, and IT teams to translate VAT and regulatory requirements into system functionality and process design.
Job Activities:
VAT Implementation & Compliance
- Possess in-depth knowledge of VAT implementation in the GCC, particularly within telecom companies.
- Ensure adherence to VAT laws and frameworks across GCC jurisdictions.
- Compute, prepare, and file VAT returns, refunds, and compliance reports accurately and on time.
- Liaise with tax authorities and external advisors to resolve queries and maintain alignment with local requirements.
- Support the configuration, testing (SIT/UAT), and validation of VAT-related functionality in ERP and billing systems.
- Maintain and monitor VAT control mechanisms to ensure audit readiness and compliance with internal policies.
Business Analysis & Process Design
- Collaborate with business stakeholders, product owners, and technical teams to gather and document VAT and process requirements.
- Ensure clarity and traceability of business requirements through design and delivery phases.
- Support impact assessments and feasibility studies for VAT-related process or system changes.
- Work with development and testing teams to ensure VAT configurations align with operational requirements.
- Validate VAT calculation, determination, and reporting logic in system testing cycles (SIT/UAT).
- Bring a strong telecom industry background with familiarity in BSS/OSS systems and end-to-end processes such as CRM, order management, billing, charging, and provisioning.
Governance, Controls & Reporting
- Develop and maintain VAT-related KPIs; monitor compliance performance and process efficiency.
- Contribute to group-wide VAT policies, procedures, and control frameworks for consistency across OpCos.
- Ensure timely reporting, issue tracking, and resolution for VAT-related system or compliance matters.
- Collaborate with the Group Tax team to ensure consistent treatment of inter-OpCo VAT transactions.
- Identify opportunities for VAT automation, standardization, and process optimization.
- Monitor GCC VAT law changes and update internal policies and controls accordingly.
Qualifications and Experience:
- Bachelor's degree in finance or system, or equivalent
- 10 years experience in telecoms industry with focus on VAT and significant experience in both business and technology
- Strong knowledge of VAT laws and regulations.
- In-depth understanding of VAT laws and regulations in GCC countries.
- Strong experience in telecom VAT implementation and compliance projects.
- Technical knowledge of SAP VAT configuration and tax reporting.
- Ability to analyze, document, and translate tax requirements into system functionality.
- Strong coordination, analytical, and communication skills.
- Effective multi-tasking and time management in complex, multi-cultural environments.
- Strong understanding of product development and supporting technology requirements
- Significant knowledge of new and emerging technologies and their business opportunities
- Significant expertise in translating business requirements into technical specifications
- Experience of leading requirements gathering activities using workshops and interviews
- Proficient in Business and Systems Analysis techniques.
- Experience in provisioning, billing, charging, fraud management, credit check, service activation, product management (B2C - mobile, broadband, TV products and B2B products, IOT Products, Data Center), Payment solutions, Postpaid & Prepaid promotions
- Fluent in spoken and written English
