About the Role:
This role reports to the EVP & Head of Customer Acquisition and is responsible for leading and driving the strategic growth of Retail Banking products through intermediary sales partners. The VP Channel Partner Sales builds, manages, and optimizes third-party agency networks to ensure scalable, compliant, and profitable customer acquisition.
What You'll Be Doing:
- Channel Strategy & Leadership: Develop and execute the overall strategy for alternate and intermediary channel sales and define channel-specific KPIs and performance benchmarks.
- Lead a team of regional/channel managers to ensure consistent execution across geographies and product types.
- Third-Party Agency Management: Identify, onboard, and manage DSAs and third-party agencies for personal loan and credit card acquisition.
- Ensure adherence to regulatory and internal compliance standards.
- Design incentive structures and engagement models to drive productivity and loyalty.
- Governance & Compliance: Implement robust governance frameworks for partner onboarding, training, and monitoring.
- Conduct periodic audits and risk assessments of partner channels.
- Performance Management & Analytics: Track and analyze channel performance using dashboards and MIS reports.
- Use data-driven insights to optimize channel mix, improve conversion rates, and reduce cost of acquisition.
- Present regular updates to senior leadership on channel health and growth opportunities.
- Stakeholder Collaboration: Work closely with internal stakeholders including Product, Risk, Compliance, Legal, and Technology teams.
- Represent the bank in external forums and industry events to build brand visibility and partnerships.
What We're Looking For:
- Postgraduate/Bachelor's Degree.
- Minimum 810 years selling Retail products with competition banks or RAKBANK processes, with at least 5 years in a leadership role managing third-party sales channels.
- Proven track record in scaling alternate channels and delivering high-volume acquisition targets.
- Strong understanding of personal loan and credit card products, market dynamics, and regulatory environment.
Skills & Competencies:
- Fostering teamwork
- Conceptual thinking
- Persuasive communication
- Strategic thinking
- Networking & relationship building
- Strong blend of strategic thinking, operational excellence, and deep market insight to drive sustainable growth.
What You'll Gain:
- Competitive compensation and performance-based incentives
- Medical coverage for you and your family
- Comprehensive life insurance
- Exposure to high-impact strategic projects
- Supportive and inclusive workplace culture
- Opportunities for career advancement and professional development
