VISA PROCESSING & CUSTOMER SERVICE OFFICER

WE ARE HIRING – VISA PROCESSING & CUSTOMER SERVICE OFFICER

A travel services company is looking for a ** Visa Processing & Customer Service Officer** to join our team.

*Key Responsibilities:

* Welcome and assist customers in a professional and friendly manner.

* Handle customer inquiries and provide accurate information.

* Prepare and complete visa and travel applications.

* Collect, review, and organize required documents.

* Follow up with customers regarding missing documents and requirements.

* Monitor application status and provide customers with regular updates.

* Maintain accurate customer records and application files.

* Coordinate with the team to ensure applications are processed efficiently.

* Follow up with customers from application submission until completion.

*Requirements:

* Previous experience in **visa processing, travel agencies, customer service, or reception** is preferred.

* Good communication and interpersonal skills.

* Good command of **English**.

* Strong computer and documentation skills.

* Organized, detail-oriented, and able to manage multiple applications.

* Professional appearance and customer-focused attitude.

* Ability to work under pressure and meet deadline

Location: Doha, Qatar