Job Description
Skills:
Windows Server, HPE Servers, Troubleshooting, VMware vSphere, Active Directory, Windows Operating System, storage, Email account,
Job Description
JOB TITLE: Technical Support Engineer (Onsite)
QUALIFICATION: BE/BTech/Bsc/Diploma
EXPERIENCE: 6 - 8 Years
CERTIFICATIONS: VMWare, HPE, Microsoft Certified
Responsibilities (includes Tasks And Authorities)
Good Experience on VMWare and fixing related issues.
Technical Support and troubleshooting support for Windows Operating system.
Knowledge of Email Account Creation/ Outlook/Exchange.
Maintain and acquire Certifications as per Business Requirements.
Have Excellent cross-department communication and relationships with all stakeholders.
Co-ordinating with SMEs/vendors for certain Support cases and implementation-related tasks.
Willing to work on-field at customer premises for undertaking Customer initiated Projects and support functions
based on the requirement
Ability to inspire confidence in Customer.
Self-Starter and able to work independently and as part of the team.
Ability to multi-task, and prioritize multiple objectives, initiatives and requests.
Ensures successful implementation and maintenance as per defined standards.
Technical Skills /Competencies
MANDATORY
knowledge on VMWare
Knowledge on Windows Operating System
Knowledge on Servers and Storages
Competency Levels
VMWare - L3
Windows Operating System - L2
Servers/Storages - L2
Soft Skills
Strong written and verbal communication and analytical skills
High Degree of Perseverance
Very good Customer Handling Skills with end users and HoDs.
Can do attitude.
Open to learn new technologies
