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VOIS Customer Service (Hybrid)

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Job Description

Job Title: Customer Service Representative

Location: Giza and Alexandria, Egypt (Hybrid)

Company: VOIS

Account: Vodafone UK and Ireland

Job Type: Full-time

About the Role:

Are you passionate about delivering exceptional customer service Join Vodafone UK and Ireland as a Customer Service Representative! This full-time hybrid role offers a dynamic and engaging work environment where you will be responsible for resolving inquiries, addressing issues, and ensuring customer satisfaction on a daily basis.

Key Responsibilities:

  • Provide outstanding customer service to customers.
  • Efficiently handle customer inquiries and resolve issues.
  • Ensure high levels of customer satisfaction through effective communication and problem-solving.
  • Maintain attention to detail in all customer interactions.

Job Requirements:

  • Strong interpersonal and communication skills.
  • No previous customer service experience required.
  • Ability to handle customer inquiries and resolve issues efficiently.
  • Excellent problem-solving abilities and attention to detail.
  • Fluency in English is a must.
  • Graduates, dropouts and gap year students are welcome to apply.
  • Residents of Cairo, Giza and Alexandria or willing to relocate.

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About Company

Job ID: 135820663