VOIS- Customer Service Vacancy- Vodafone UK- Cairo and Alexandria Residents

Job Title: Customer Service Representative

Location: Cairo and Alexandria, Egypt (Hybrid)

Company: VOIS

Account: Vodafone UK

Job Type: Full-time

About the Role:

Are you passionate about delivering exceptional customer service Join Vodafone UK as a Customer Service Representative! This full-time hybrid role offers a dynamic and engaging work environment where you will be responsible for resolving inquiries, addressing issues, and ensuring customer satisfaction on a wily basis.

Key Responsibilities:

Provide outstanding customer service to customers.

Efficiently handle customer inquiries and resolve issues.

Ensure high levels of customer satisfaction through effective communication and problem-solving.

Maintain attention to detail in all customer interactions.

Job Requirements:

Fluency in English is a MUST.

Graduates and Dropouts are welcome to apply.

Residents of Cairo, Alexandria or willing to relocate.

Strong interpersonal and communication skills.

No previous customer service experience required.

Ability to handle customer inquiries and resolve issues efficiently.

Excellent problem-solving abilities and attention to detail.

Benefits:

Very attractive package.

Training and working from home.

Laptop/PC provided from the company + Internet allowance.

5 working days + 2 days off

Social, Medical and life insurance.