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VP, Network SRE & Service Management Lead

SMBC Group
10-12 Years
Singapore
  • Posted 9 days ago
  • Be among the first 10 applicants

Job Description

Key Responsibilities

  • Lead network governance, operational standards, policies, and controls across APAC.
  • Manage network asset lifecycle, maintenance contracts, software subscriptions, telecommunications services, and vendor performance.
  • Ensure compliance with audit, regulatory, risk management, and security governance requirements.
  • Drive service reliability, availability, resilience, observability, and continuous operational improvement across network services.
  • Establish and manage service reliability metrics, including SLIs, SLOs, monitoring, alerting, reporting, and service health dashboards.
  • Lead automation, problem management, RCA, and operational excellence initiatives to improve service efficiency and reduce operational risk.
  • Govern network vulnerability management, patch compliance, and remediation programs in collaboration with Information Security teams.
  • Ensure operational readiness, service transition, and supportability requirements are met for new network services and projects.
  • Act as the primary APAC lead for network service governance, reliability management, stakeholder engagement, and executive reporting.
  • Collaborate with Engineering, Operations, Security, Infrastructure, and business stakeholders to drive strategic service improvements.

Qualifications & Experience

Requirement

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
  • 10+ years of experience in Network Infrastructure, Network Operations, Service Management, or related technology functions.
  • 5+ years of leadership experience managing regional or global teams.
  • Strong knowledge of enterprise networking technologies, including LAN, WAN, Data Center, Cloud Connectivity, SD-WAN, and Network Security.
  • Proven experience in service governance, operational management, vendor management, and technology lifecycle management.
  • Strong understanding of ITSM, incident/problem/change management, observability, monitoring, and automation.
  • Experience supporting audit, compliance, risk management, and regulatory requirements within large organizations.
  • Strong communication, stakeholder management, and leadership skills.

Preferred

  • Experience within the banking or financial services industry.
  • Familiarity with ITIL, and operational governance frameworks.
  • Experience with network monitoring and observability platforms.
  • Knowledge of automation technologies and scripting tools.
  • Relevant certifications such as CCNP, CCIE, ITIL, CISSP, or equivalent.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Network Infrastructure
Employment Type:
Full time

About Company

Job ID: 151643711

Last Updated: 28-07-2026 10:00:24 AM
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