Company Description
Grnde fr Accor zu arbeiten
Wir sind weit mehr als ein weltweit fhrendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Persnlichkeit passen.
Wir untersttzen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen dafr, dass Deine Arbeit einen Sinn in Deinem Leben hat und dass Du auf Deiner Reise mit uns die grenzenlosen Mglichkeiten von Accor erkunden kannst.
Bei Accor kannst Du jedes Kapitel Deiner Geschichte selber schreiben, und gemeinsam knnen wir die Gastronomie und Hotellerie von morgen verndern. Entdecke das Leben, das Dich bei Accor erwartet, besuche https://careers.accor.com/.
Tu das, was Du liebst, trage etwas fr die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS
Job Description
We are seeking a professional and customer-focused Waiter to join our dynamic food and beverage team in Riyadh, Saudi Arabia. As a Waiter, you will be the face of our establishment, delivering exceptional service and creating memorable dining experiences for our guests. You will work in a fast-paced, collaborative environment where attention to detail, efficiency, and genuine hospitality are paramount. This role offers the opportunity to showcase your interpersonal skills while maintaining the highest standards of service excellence.
- Report for duty punctually, wearing the correct uniform with name badge at all times, maintaining professional appearance and grooming standards
- Greet guests warmly and courteously, providing attentive service throughout their dining experience
- Take accurate food and beverage orders, communicating special requests and dietary requirements to the kitchen and bar staff
- Deliver food and beverages promptly and professionally, ensuring orders are correct and presented according to established standards
- Set up and clear tables efficiently, maintaining proper table settings and ensuring dining areas remain clean and organized
- Gather and transport all supplies needed for service setup, including linens, utensils, glassware, and condiments
- Perform side duties and station maintenance as assigned, ensuring all service areas are kept safe, clean, and well-stocked
- Handle cash transactions accurately and securely, processing payments and providing change with precision
- Respond to guest inquiries, concerns, and special requests in a courteous and helpful manner, resolving issues promptly
- Communicate effectively with management and team members regarding guest feedback, complaints, or any irregularities
- Maintain comprehensive knowledge of all menu items, beverages, and restaurant services to provide informed recommendations
- Assist colleagues during peak service times, demonstrating flexibility and teamwork to ensure smooth operations
- Comply with all food safety, hygiene, and health regulations, maintaining the highest standards of cleanliness
- Carry out additional duties as assigned by management to support overall restaurant operations
Qualifications
- Proficiency in English language with strong reading, writing, and oral communication skills
- Proven experience in food and beverage service or hospitality industry (preferred)
- Excellent customer service skills with a genuine passion for guest satisfaction and service excellence
- Strong interpersonal and communication abilities, with the capacity to build rapport with diverse clientele
- Exceptional attention to detail and organizational skills, with the ability to manage multiple tasks simultaneously
- Physical stamina and ability to stand for extended periods while maintaining composure in a fast-paced environment
- Demonstrated ability to work effectively as part of a team while also taking initiative independently
- Proficiency in multitasking and time management, with the ability to prioritize tasks efficiently
- Basic knowledge of food and beverage products, menu items, and service standards
- Problem-solving skills and the ability to handle guest concerns with empathy and professionalism
- Flexibility to work varied shifts, including evenings, weekends, and holidays as required
- Cash handling experience and familiarity with point-of-sale (POS) systems (preferred)
- Knowledge of food safety and hygiene standards, with commitment to maintaining cleanliness protocols
- Professional appearance and personal grooming standards at all times
- Reliability and punctuality, with a strong work ethic and commitment to excellence
- Willingness to learn and adapt to new procedures, menu changes, and operational improvements
