Role Overview
As a valued member of our hospitality team at The Chedi Hegra, you'll embark on a rewarding journey as a waiter/waitress, providing impeccable guest service in a dynamic ONSITE environment. You will deliver memorable dining experiences to our guests while upholding the luxury standards of our renowned establishment.
Responsibilities
- Welcome guests warmly and guide them to their tables.
- Present menus, answer questions on menu items, and recommend signature dishes and beverages.
- Take accurate food and beverage orders and communicate them to the kitchen and bar efficiently.
- Serve orders promptly, ensuring proper presentation and guest satisfaction.
- Attend to guest needs with courtesy, paying attention to detail throughout their visit.
- Handle billing processes accurately and assist with guest payments.
- Collaborate with team members to maintain cleanliness, organization, and a welcoming atmosphere.
- Comply with food safety and hygiene standards at all times.
Must Have Requirements
- Proven experience as a waiter/waitress or in a similar guest service role in a high-end or luxury hotel/restaurant.
- Exceptional communication and interpersonal skills.
- Professional appearance and positive attitude.
- Ability to multitask and work under pressure in a fast-paced environment.
- Strong command of English (spoken and written); additional languages are a plus.
- Flexibility to work various shifts, including weekends and holidays.
Nice To Have Requirements
- Previous experience in a luxury or five-star hospitality setting.
- Knowledge of local cuisine and beverages.
- Additional language proficiency relevant to international guests.
- Barista and basic mixology skills.
Perks And Benefits
- Competitive salary and benefits.
- Opportunities for professional growth within a prestigious hospitality brand.
- Staff meals and uniform provided.
- Career growth and training opportunities.
