Waiter/Waitress

About The Job

Eatx is a Dubai-grown hospitality group founded by Australian chef Tom Arnel, built around food, people, and sustainability. With a portfolio of 10 brands, including The Guild, Common Grounds, Tom & Serg, Hawkerboi, and more, we create venues that people genuinely enjoy spending time in

Inspired by Australian food and coffee culture and global flavours, our spaces are relaxed, welcoming, and community-focused. At Eatx, our people are at the heart of everything we do. We are a fast-moving, hands-on team that values collaboration, growth, and ownership, and we're always excited to meet passionate hospitality professionals who enjoy working as part of a team.

Job Summery

We are looking for a passionate and experienced Waiter/Waitress to join a prestigious, high-volume, fine dining venue in DIFC. The ideal candidate will have a strong background in luxury hospitality and working in a fine dining restaurant with at least 2 years experience.

Main duties and responsibilities

• Deliver exceptional, personalised service to guests in a fine dining environment.
• Welcome guests warmly and guide them through the dining experience.
• Present menus, explain dishes, ingredients, preparation methods and daily specials.
• Provide knowledgeable recommendations on food, wine and beverage pairings.
• Take orders accurately and communicate clearly with the kitchen and bar teams.
• Ensure tables are set up and maintained to the highest standards of cleanliness and presentation.
• Monitor guest satisfaction throughout the dining experience and respond promptly to requests.
• Handle guest complaints professionally, ensuring a positive resolution.
• Uphold the restaurant's service standards, reputation and commitment to excellence

What We Are Looking For

The successful candidate will have the following experience and skills:

• Previous experience as a waiter or in a similar role within a fine dining or upscale restaurant.
• Excellent communication and interpersonal skills.
• Strong knowledge of fine dining service etiquette and standards.
• Professional, well-groomed appearance and positive attitude.
• Passion for hospitality and delivering outstanding guest experiences.
• Good knowledge of food, beverages, wine and menu descriptions.
• Ability to work efficiently in a fast-paced, high-pressure environment.
• Strong attention to detail and excellent organisational skills.
• Fluent in English; additional languages are an advantage.
• Flexibility to work shifts, weekends and public holidays.
• Minimum 2 years experience in a fine dining restaurant

If this feels like a fit, we would love to hear from you!