Purpose of the Job:
Implement and execute all warehousing activities efficiently assigned to them as per standards to ensure meeting SLAs.
Job Responsibilities:
- Perform operational procedure to ensure high levels of customer service/satisfaction.
- Meet customer's SLAs for all customers.
- Report any information that might impact company image and brand or functioning
- Ensure meeting team's KPI's.
- Setting KPI's for direct reports and conduct annual review
- Ensure training warehouse staff on customized logistics procedures and requirements for new customers.
- Ensure identifying direct reports training needs and propose training needed to HR.
- Assist and train personnel to use warehouse systems, DQMS and the processing of work orders.
- Facilitate the flow of information horizontally and vertically
- Train and develop direct reports.
- Ensures optimal team performance.
- Monitor and manage the team to ensure performance is up to standard.
- Utilize available resources to meet customer's SLA
- Adhere to company HSSE, compliance and sustainability corporate policies, processes and standards
- Acts on all assigned outcomes of the quality audits.
- Adhere to all shipping and handling legislations.
- Make sure WMS is updated on time and accurately and as per the procedures.
- Make sure customers SLAs are met.
- Ensure operations are running as per standards to avoid any type of losses.
- Responsible for maintaining accurate stock levels and avoiding discrepancies.
- Run the operations to avoid loss or damage related to human, customer goods or facility.
Job Requirements (Experience and education):
- 0-2 Year Experience.
- Degree in related field (Supply chain, Logistics, Industrial Engineering).
- The ability to work well in a team, as well as to manage and motivate others.
- Problem-solving skills.
- The ability to think creatively.
- Interpersonal skills.
- Skills in data analysis, including working with electronic data.
- Time-management ability.
- Excellent English Verbal & Written skills.
