Role Objectives
The Warehouse Supervisor is responsible for overseeing and coordinating warehouse operations to ensure efficient, safe, and accurate handling of goods and inventory. This role involves managing and leading a team of warehouse staff, implementing procedures, and maintaining a well-organized and productive warehouse environment.
Roles & Responsibilities:
- Supervise, train, and provide guidance to warehouse staff, ensuring they work efficiently, safely, and meet performance targets.
- Schedule work shifts, assign tasks, and monitor staff attendance.
- Monitor and optimize workflows to maximize efficiency and minimize errors.
- Maintain accurate inventory records and ensure inventory levels are up to date.
- Conduct regular audits, cycle counts, and investigate discrepancies.
- Enforce safety protocols and ensure all warehouse staff adhere to safety regulations.
- Generate and maintain reports related to warehouse performance, including Key Performance Indicators (KPIs).
- Enforce quality control standards for receiving and picking processes.
REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS
- High school diploma or equivalent (a degree in supply chain management or related field is a plus).
- Proven experience in warehouse operations and supervision.
- Knowledge of warehouse equipment and material handling tools.
- Proficiency in using warehouse management software and MS Office applications.
- Knowledge of safety and compliance regulations in warehousing.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
