Warehouse Supervisor

The Warehouse Supervisor is responsible for overseeing the day-to-day warehouse operations, ensuring the efficient receipt, storage, inventory control, and dispatch of goods. The role focuses on maintaining a safe working environment, achieving operational targets, ensuring inventory accuracy, and supervising warehouse personnel to meet service and productivity standards.

• Supervise daily warehouse activities, including receiving, storage, picking, packing, loading, and dispatch operations.
• Monitor inventory movements and ensure stock accuracy through regular cycle counts and stock reconciliations.
• Allocate tasks and manage warehouse staff to ensure operational efficiency and productivity.
• Ensure compliance with warehouse procedures, company policies, and safety regulations.
• Coordinate with logistics, transportation, and operations teams to ensure timely movement of goods.
• Monitor warehouse equipment and report maintenance requirements.
• Investigate inventory discrepancies and implement corrective actions.
• Maintain accurate operational records and prepare daily, weekly, and monthly reports.
• Optimize warehouse space utilization and support continuous improvement initiatives.
• Conduct employee training, coaching, and performance monitoring.
• Ensure housekeeping standards are maintained throughout the warehouse.
• Support management in achieving operational KPIs and service level targets.

Academic Qualifications:

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or a related field.
• Certification in Warehouse Operations, Logistics, or Inventory Management is an advantage.

Experience:

• Minimum 3-5 years of experience in warehouse operations.
• At least 1-2 years in a supervisory or team leader position.
• Experience in inventory management, stock control, and warehouse processes.
• Familiarity with ERP systems, Warehouse Management Systems (WMS), and inventory reporting tools.
• Experience working in logistics, distribution, manufacturing, or supply chain environments is preferred.

Skills & Competencies:

• Strong leadership and team management skills.
• Good planning, organization, and workload prioritization abilities.
• Strong problem-solving and decision-making capabilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications, particularly Excel.
• Working knowledge of ERP and Warehouse Management Systems (WMS).
• Understanding of warehouse safety standards and operational best practices.
• Ability to work under pressure and manage multiple priorities.