Role Purpose:
Maintain reliable laboratory supply availability through accurate receiving, safe storage, traceable inventory control and timely distribution.
Key Accountabilities:
1. Service Delivery
- Receive goods against approved orders and verify quantity, condition and documents.
- Store materials according to security, segregation and environmental requirements.
- Maintain batch, lot and expiry traceability and apply FEFO/FIFO controls.
2. Quality & Risk
- Perform stock counts, reconcile variances and escalate shortages.
- Pick, issue, transfer and return supplies accurately and on time.
- Coordinate replenishment and urgent requirements with operations and procurement.
3. Operational Excellence
- Maintain clean, safe and audit-ready warehouse areas.
- Report and minimize damaged, expired or non-conforming stock and support corrective action.
- Maintain accurate records and timely escalation.
4. Capability & Improvement
- Complete mandatory training and competency requirements.
- Participate in audits, CAPA and improvement activity.
- Model accountability, teamwork and respectful service.
Technical & Professional Requirements:
Essential
- Qualification and experience appropriate to the role and level.
- Working knowledge of relevant systems, procedures, safety and documentation controls.
- Ability to maintain accuracy, confidentiality and effective stakeholder communication.
- Role-specific license or certification where required.
Preferred
- Healthcare, diagnostic laboratory or regulated-service experience.
- Quality, safety, supervisory or technical training relevant to the role.
- Experience with applicable digital workflow, LIS, RIS/PACS, ERP or tracking systems.
