About Us:
Our high-end motorcycle workshop is renowned for delivering exceptional service for top motorcycle brands, including BMW, Ducati, KTM, Kawasaki, and more. We pride ourselves on setting the standard in motorcycle service, precision, and customer satisfaction across the region.
Role Overview:
We are looking for an experienced, detail-oriented, and passionate Motorcycle Workshop Service Manager to lead our team and oversee daily operations in our premium workshop. This role demands someone with a deep technical understanding of high-end motorcycles, superior customer service skills, and the ability to manage and motivate a skilled team of technicians.
Key Responsibilities:
- Oversee Workshop Operations: Ensure all services and repairs are carried out to the highest standards and on time.
- Team Management: Lead, mentor, and develop a team of skilled technicians, providing training on the latest technologies and service procedures.
- Customer Satisfaction: Serve as the primary point of contact for customers, ensuring their needs are met and fostering long-term relationships with high-end clientele.
- Quality Control: Conduct final quality checks on all serviced motorcycles to ensure they meet the workshop's standards of excellence.
- Inventory & Equipment Management: Oversee inventory levels, order parts, and ensure all workshop tools and equipment are maintained in optimal condition.
- Financial Management: Assist with budgeting, setting service prices, and achieving profitability goals.
Required Qualifications:
- Experience: 5+ years in motorcycle workshop management, with a strong background in servicing high-end motorcycle brands.
- Technical Expertise: In-depth knowledge of BMW, Ducati, KTM, Kawasaki, and similar brands.
- Customer Service Skills: Excellent interpersonal skills and a strong commitment to customer satisfaction.
- Leadership Skills: Demonstrated ability to manage and inspire a team in a fast-paced, high-quality workshop environment.
- Certification: Relevant technical certifications are an asset.
- Organisational Skills: Strong attention to detail and exceptional organisational skills for overseeing operations.
Benefits:
- Competitive salary with performance-based bonuses
- Professional development opportunities
- Access to top industry tools and facilities
If you're passionate about motorcycles and ready to lead a team in a top-tier workshop, we'd love to hear from you!
Employment Type
Full-time
