Make your career real with Hilti

The purpose of this role is to provide technical support to our customers and field teams by providing value added engineering services. You will support the field engineering teams by providing engineering calculations, preparation of material take-off and bill of quantities.

What You'll Do

As a Technical Support Engineer at Hilti, you will play a key role in providing expert technical assistance and ensuring seamless

support for customers and internal teams. Your responsibilities include:
Developing technical expertise within Hilti Stores and Customer Service.
Collaborating with Marketing and Project Management to produce high-quality technical documents.
Preparing and maintaining Technical Submittals, warranties, consultant comments, and certifications.
Updating datasheets, third-party test reports, and other critical documentation.
Supporting field teams with Bill of Quantities and Anchor/Rebar designs.
Managing and updating the engineering folder with approvals, specifications, and datasheets.
Handling certification renewals (ADCE, DEWA, ADCO) and vendor list updates.
Providing real-time technical support to customers via phone.
This role ensures technical excellence, compliance, and high-quality engineering documentation while supporting Hilti's commitment to innovation and customer satisfaction.

What You'll Bring

UAE National with UAE Family Book (to comply with the UAE Emiratization law)

Bachelor Degree in structural, civil or mechanical engineering

0-2 years of construction experience

AutoCAD basic know-how

Interest in solving complex engineering problems based on analytical mindset

Goal achievement and solution-oriented personality

Ability to work in multicultural environment.

Efficient oral and written communicator, in English & Arabic (written and verbal)

High learning agility, and willing to develop within the Engineering field

Willingness to find solutions independent, but ready to follow directions in more complicated situations.

Able to manage their time, able to work without tight deadlines as needed

Dubai based or willing to relocate or commute from within the UAE.

What's In It For You

Show us what you're made of, and we'll offer you opportunities to move around the business to work abroad, experience different job functions and tackle different markets. It's a great way to find the right match for your ambitions and achieve the exciting career you're after.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Hilti is an equal opportunity employer. We look forward to receiving your application!

Technical Support Engineer

L2 - Technical Support Engineer

Technical Support Engineer (Emiratised Role)

Technical Support Engineer (Emiratised Role)

Technical Support Engineer (Emiratised Role)