About FlyAkeed:

FlyAkeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel.

Highlights:

Current funding stage: Series A

FlyAkeed is supported by: PIF subsidiary Sanabil Investments, Elm, Artal Capital, Alrajhi Partners.

We are looking for a talented Scrum Master to join our dynamic team at FlyAkeed. In this role, you'll champion agile practices across different squads. You'll work with an external consultant during November-December to learn our playbook, then take ownership of long-term coaching and enforcement. This is not a checkbox Scrum Master role. We need someone who can teach teams new to disciplined agile, navigate Middle Eastern business culture, challenge PMs and Tech Leads when needed, and build credibility through results.

Responsibilities

Ceremony Facilitation (40%)

Facilitate all scrum ceremonies for assigned squads (daily standup, backlog refinement, sprint planning, sprint review, retrospective)
Ensure ceremony discipline and attendance (not optional)
Time-box effectively and keep meetings productive
Adapt to remote team dynamics across Saudi Arabia, Egypt, Philippines

Coaching & Capability Building (30%)

Coach Product Managers on backlog management and story writing
Train teams on estimation techniques (story points, planning poker, velocity)
Teach Tech Leads to delegate effectively and reduce bottlenecks
Build team understanding of agile principles
Conduct training refreshers as team composition changes
Develop internal agile champions

Blocker Removal & Team Protection (20%)

Identify and remove impediments blocking progress
Shield teams from interruptions and mid-sprint scope changes
Escalate priority conflicts to Product Leadership
Facilitate cross-squad dependency coordination
Protect sprint commitments through buffer capacity management

Standard Enforcement (10%)

Enforce playbook standards (requirements, not suggestions)
Monitor sprint metrics (velocity, completion rate, quality, predictability)
Identify process breakdowns and drive improvements
Facilitate conflict resolution between PMs and Tech Leads
Ensure Definition of Done met before stories marked complete

Requirements

Must Have:

5+ years as Scrum Master or Agile Coach across multiple teams
Agile transformation experience - teaching teams new to disciplined agile, not just maintaining practices
Strong facilitation skills - run effective meetings, keep people engaged
Coaching mindset - patient teacher who builds capability
Conflict resolution - comfortable with difficult conversations
Remote team experience - distributed teams across time zones
Fluent Arabic and English - working language for meetings and documentation

Strongly Preferred:

Technical background (former developer, QA, tech lead)
Agile certification (CSM, PSM, SAFe, or equivalent)
Jira administration and reporting experience
Travel, fintech, or B2B SaaS industry experience
Startup or scale-up experience

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