Description

Do you aim to have a dynamic impact on the world

Are you up for creating solutions and solving tomorrow's problems today Then we have the opportunity for you!

We are looking to hire an ICQA Area Manager to be part of our fulfillment centre Inventory Control and Quality Assurance (ICQA) team. Our fulfillment centres sit at the heart of Amazon's rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment centre, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.

These fulfillment centres are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.

Key job responsibilities

Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the fulfilment centre:
Support safety programs and compliance to ensure a safe work environment for all associates
Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX
Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team
Conduct shift planning and forecasting, alongside assigning and directing work
Plan for and identify root causes of inventory deviation, via cause and effect analysis
Support network-wide fulfilment & operations-focused quality initiatives
Review and analyse customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents
Drive process improvements and develop team members ability to keep pace with our rapid growth, while motivating others and reducing employee turnover
Appraise the performance of team members; developing, rewarding and coaching employees

Basic Qualifications

Bachelor's Degree.
Previous experience in inventory placement and optimisation
Fluent user of the entire MS Office suite, especially Excel; MS Access experience is a plus
Excellent verbal and written communications skills in Arabic and in English

Preferred Qualifications

Strong analytical abilities, including proficient mathematical and data analysis skills, inventory topography optimization.
Able to swiftly pick up new software systems and data analysis tools
Experience with Lean and Six Sigma methodologies and techniques
Expert in data mining and data preparation
Demonstrated solid proficiency in time management skills, alongside confidence in organising vast amounts of data
Resilient, focused problem solver and self-starter, with the ability to multitask and prioritize in a complex, occasionally ambiguous environment
Proven ability to influence, with varying levels of seniority within an organisation

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - Souq.com for E-Commerce LLC

Job ID: A3120329

Quality Control Manager

Quality Control Manager

Inventory Control and Quality Assurance Area Manager, AMET ICQA