It Technical Support, Networking, system usage, helpdesk service, Troubleshooting, Laptop Desktop email software, operations services, level 1 2 user support

ticketing systems , Microsoft Office 365, Remote Support, Networking, desktop support, Troubleshooting, Microsoft Windows 10, ITSM processes

Pc Hardware, Servicenow, Basic Networking, Peripherals, Dns, DHCP, Microsoft 365, Vpn, Windows 10, Freshservice, Active Directory, Jira Service Management, ITSM ticketing tools, zendesk

ticketing systems , Servicenow, Windows OS, Outlook, Networking, Jira, Ip Addressing, Lan, Windows 10, Wi-Fi, Active Directory, remote desktop tools, remote assistance tools, zendesk, Microsoft Office Suite

It Helpdesk, Microsoft 365, desktop support, Microsoft MD-102, Microsoft Windows 10

network connectivity , Endpoint Security, Outlook, Operating Systems, Exchange Online, System Maintenance, Software Updates, Software Applications, Microsoft 365, Active Directory, Patching, OneDrive, Sharepoint, Teams, endpoint devices

desktop computers , Laptop Repair, IT support