Title: HR Operations LeadIndustry: IT Software

Position Type: Full Time

Location: Cairo

We are looking for a proactive and detail-oriented HR Operations Lead to oversee and optimize daily HR operations. This role focuses on leading personnel and payroll functions, ensuring compliance, and enhancing employee lifecycle processes while collaborating closely with internal stakeholders to deliver an efficient and seamless HR experience.

Key Responsibilities

Team Leadership & Operations Management

Lead, coach, and supervise the HR Operations team (personnel & payroll)
Distribute workload and ensure timely and accurate task completion
Monitor team performance and provide continuous feedback and development
Act as the escalation point for complex HR operations issues

HR Operations & Employee Lifecycle

Oversee all personnel activities including contracts, employee files, onboarding, and offboarding
Ensure accuracy and integrity of employee records across HR systems
Manage and continuously improve HR operations workflows
Ensure smooth onboarding and efficient offboarding processes

Payroll & Compensation

Review and validate payroll inputs (attendance, leaves, deductions)
Ensure payroll accuracy and timely processing
Coordinate with Finance on salary disbursement, taxes, and adjustments

Compliance & Government Relations

Ensure full compliance with Egyptian labor law and social insurance regulations
Oversee social insurance processes and official documentation (Forms 1, 2, 6, etc.)
Handle inspections and maintain relationships with government entities

Attendance & Policy Governance

Oversee attendance tracking and leave management processes
Ensure proper implementation of policies across departments
Analyze attendance trends and flag potential risks

Reporting & Continuous Improvement

Prepare and review HR reports and dashboards
Ensure HR data accuracy across HRIS and internal systems
Identify gaps and drive process improvement initiatives
Support development and enhancement of HR policies

Employee Relations

Support handling employee cases (disciplinary actions, grievances)
Ensure proper documentation and compliance in all cases
Promote a fair, consistent, and positive employee experience

Desired Skills

Strong leadership and team management skills
Solid knowledge of Egyptian labor law and social insurance
Experience in payroll processing and HR operations
Strong analytical and problem-solving abilities
Advanced Excel and HRIS proficiency
Strong organizational and multitasking skills
Very good English communication skills

Nice to Have

Experience in process automation or HR digital transformation
Exposure to HR analytics and reporting tools
Experience working in fast-paced or tech environments

What We Value

Ownership and accountability
Attention to detail and accuracy
Continuous improvement mindset
Strong collaboration and teamwork
Commitment to delivering a smooth employee experience

What We Offer

Competitive salary
Social & Medical insurance
Flexible working environment
Professional and supportive work culture
Opportunities for learning and development
Clear career growth path

About CrossWorkersCrossWorkers is a Danish-owned software offshoring company providing European clients with highly skilled Egyptian talent.

Since 2009, we have been delivering high-quality software development services and building long-term partnerships with clients across Europe.

Our headquarters are in Copenhagen, Denmark, while our Offshore Development Center is located in the Fifth Settlement, New Cairo.

We also have a growing presence across Sweden, Norway, Finland, Switzerland, the UK, Germany, and Bahrain.

HR Specialist - Contract

HR Operations Lead

Payroll Analyst

Senior Payroll & Personnel