Role Overview

The End-to-End Telecom Solution Architect is responsible for designing, governing, and delivering complex telecom solutions across the entire ecosystem, including BSS, OSS, network, and digital channels.

This role ensures seamless integration across key systems such as CRM, billing, charging, mediation, provisioning, service assurance, and network operations. It requires a strong blend of technical expertise, architectural vision, and stakeholder management within multi-vendor environments.

Key Responsibilities

Design and implement end-to-end telecom architectures covering BSS, OSS, and network domains
Ensure seamless system integration across CRM, Billing, Charging, Mediation, Provisioning, and Order Orchestration platforms
Define and govern architecture standards, frameworks, and best practices
Lead solution design for large-scale telecom transformation and delivery programs
Collaborate with cross-functional teams including business, operations, and vendors
Ensure alignment with telecom process frameworks across customer, service, and network layers
Drive API-led and microservices-based architecture strategies
Oversee OSS capabilities including service fulfilment, assurance, and inventory management
Engage in customer-facing discussions to translate business needs into scalable technical solutions

Required Qualifications & Experience

10+ years of experience in telecom architecture, with a focus on end-to-end solution design and delivery
Strong understanding of telecom processes across customer, service, and network domains
Hands-on experience with:

CRM systems
Billing & Charging platforms
Mediation systems
Provisioning and Order Orchestration

Expertise in:

APIs and integration patterns
Microservices architecture
ESB / iPaaS / SOA frameworks

Familiarity with telecom standards and frameworks:

TMF (eTOM, SID, TAM)
ITIL / ITSM

Experience in designing OSS capabilities including service assurance, fulfilment, and inventory
Proven experience in customer-facing roles and stakeholder management

E2E Telecom Solution Architect