JOB DESCRIPTION

Objective:

This position is responsible for high volume recruitment in a fast paced environment. The position also must find and source candidates by conducting college visits, attending career fairs, attending network events, and by leveraging social media.
Ensure smooth on-boarding process of the new employees and assisting with the day-to-day operations of the Human Capital functions.

Key Responsibility:

Employee Lifecycle Coordination

Coordinate end-to-end onboarding process for new joiners including document collection, induction scheduling, and system updates in collaboration with the HC Operations team.
Track and support probation reviews, confirmation processes, contract renewals, and internal transfers.
Maintain and update employee records in the HRMS and ensure timely resolution of employee queries related to lifecycle transactions.

HR Support to Business Units

Serve as the first point of contact for employees and line managers for day-to-day HR inquiries, process clarifications, and policy guidance.
Support brand/function heads in implementing approved HR actions such as role changes, relocations, or disciplinary processes.
Facilitate internal communications related to HR programs, announcements, and engagement events.

Performance & Development Coordination

Support execution of the annual performance review cycle by assisting with goal-setting templates, reminders, and progress tracking.
Coordinate with the L&D team to schedule learning sessions, ensure participation, and collect feedback.
Assist in compiling talent data and maintaining performance history of employees.

Employee Engagement & Culture

Help organize employee engagement activities such as team-building events, wellness campaigns, and celebration days.
Track participation in engagement programs and generate basic reports on employee involvement and feedback.
Escalate potential employee relations concerns to the Assistant Manager or Manager - Human Capital for review.

HR Reporting & Administration

Maintain and share regular reports and trackers related to headcount, attrition, leaves, and employee movements.
Ensure HR documentation, letters, and memos are issued accurately and stored in alignment with audit standards.
Coordinate with other HR sub-functions (recruitment, admin, payroll) to resolve cross-functional issues for assigned business units.

Compliance & Process Discipline

Ensure adherence to HR policies, SOPs, and approval workflows across all HR activities.
Participate in internal HR audits by supporting documentation requirements and follow-up actions.
Assist in the rollout of new policies, procedures, or systems by facilitating awareness and training sessions for staff.

Desired Experience:

The ideal Senior Executive - Human Capital in a retail company should have 3+ years of progressive experience in human resource/HRMS/administration. Proven success in driving high level cross functional collaboration, enhancing customer engagement, and achieving & exceeding sales KPI targets for stores.