Javascript, Xml, Research, Usability Testing, HTML, Visual Design, Product Design

Debugging, Flows, Apex Triggers, Soql, Salesforce Sales Cloud, L2 L3 support

JIRA, Confluence, Salesforce Cpq, Testing Methodologies, Claude, prompt engineering, Agentforce, enterprise system architecture, API integrations, OpenAI, AI frameworks, data flows

leanix , Confluence, Jira, Salesforce, Signavio, CI CD Toolchains

Apis, JIRA, Business Process Analysis, requirement gathering, Confluence, Web Technologies, SEO, checkout flows, Catalog Management, digital commerce operations, Agile Scrum methodologies, Documentation, integrations with payment gateways, Crm Systems, customer engagement strategies, Promotions, campaigns, Stakeholder Management, OMS, customer journeys, eCommerce business processes, digital commerce analytics

JIRA, Confluence, Salesforce Cpq, Testing Methodologies, Claude, prompt engineering, Agentforce, enterprise system architecture, API integrations, OpenAI, AI frameworks, data flows

User Research, Salesforce, Service experience design, Customer journey mapping, Business Analysis

Data Management, Salesforce Lightning, Sosl, Javascript, APEX, Soql, Oauth, Soap, Triggers, Sso, Test Classes, REST, Service Cloud, Visualforce, ETL concepts, Salesforce Service Cloud Consultant certification, Experience Cloud, Connected Apps, Salesforce, Release Migration Tool, Platform Events, Salesforce Platform App Builder certification, enterprise software development, relational database technologies, Mobile SDK, SOA design principles

Salesforce Configuration, Process Builder, Jira, Flows, Salesforce deployment tools, Salesforce metadata, Salesforce automation tools, Salesforce Business Analyst, Salesforce Service Cloud

Dashboards, Pardot, Marketing Cloud, Reports, Service Cloud, Sales Cloud, Process Builder, Einstein Analytics, Manufacturing Cloud, Flow, Agentforce, workflow automation, Lucidchart, Experience Cloud, Salesforce automation tools, CRM Analytics, AI insights