The SME Project Manager is responsible for launching, building, and leading the SME stream from the ground up. The role will own end-to-end delivery of the SME initiative, including defining the operating model, coordinating cross-functional teams, and driving execution to ensure a successful and scalable launch. This position plays a critical role in aligning strategy with execution, establishing processes, and delivering sustainable growth for the SME business.

Key Responsibilities:

Lead the end-to-end launch and execution of the SME Trading Credit product, from concept through go-live and scaling.
Define and implement the SME operating model, including processes, workflows, roles, and governance structures.
Coordinate cross-functional teams (Operations, Risk, Compliance, Technology, Legal, Sharia, and Sales) to ensure seamless execution.
Oversee the processing of SME credit applications, ensuring accuracy, completeness, and adherence to internal policies and regulatory requirements.
Manage documentation workflows, including contracts, promissory notes, and supporting credit documentation, ensuring timely and compliant execution.
Monitor disbursements, repayments, and ongoing servicing activities to ensure operational efficiency and customer satisfaction.
Act as the primary point of contact for internal stakeholders on SME-related initiatives, tracking progress and resolving blockers.
Establish KPIs, reporting dashboards, and performance metrics to monitor product performance and operational effectiveness.
Identify operational risks and inefficiencies, and proactively design solutions to mitigate issues and improve scalability.
Support regulatory, compliance, and audit requirements related to SME credit products in Saudi Arabia.
Drive continuous process improvement and automation initiatives to enhance speed, accuracy, and customer experience.
Prepare executive updates and presentations on SME product performance, milestones, and strategic recommendations.
Contribute to strategic planning and roadmap development for future SME product enhancements and expansions.

Required Qualifications:

Bachelor's or Master's degree in Business, Economics, Mathematics, or a STEM field.
Minimum 3+ years experience in fast-paced environments such as management consulting, tech startups, or venture capital.
Strong analytical skills, including financial and business modelling.
Proficiency in Excel, PowerPoint, JIRA, and Confluence (SQL / BI tools a plus).
Demonstrated ability to own workstreams, prioritize effectively, and deliver results under deadlines.
Excellent communication skills with the ability to engage multicultural stakeholders.
Advanced English proficiency.

Preferred Qualifications:

Experience in SME lending, fintech, banking, or financial services.
Prior experience setting up or scaling SME-focused programs or business units.
Familiarity with regulatory and risk considerations related to SME products.
Experience working in startup or high-growth environments.
Strong leadership skills with the ability to build and manage teams.

Product Manager - Banking Products

Project Manager - SME Trading Credit Product